Client Testimonials

What our customers have been saying....

The Team at Baby Gift Box takes pride in creating each gift and ensuring quality and efficient service to every customer. You are important to us and we commit to providing you with a gift service that exceeds your expectations. We are very grateful for your feedback and sincerely appreciate your ongoing support. Below are some of the recent comments we have received from our customers that we would like to share with you.

"Thank you so much for following this up! The gift arrived this afternoon and it was spectacular! It's very much appreciated, and with two other friends in Darwin due this year, you will be getting future business from me. Thanks again" Beck - May 2017

"Hi There, Thank you – the gift was well appreciated. This is the second time I have used your service. Each item the quality and the choice of colour schemes etc was great. Thanks & Best Regards" Liz - May 2017

"Thank you very much. The gifts were beautiful and the big brother t-shirt was a big hit. Regards" Viviana - May 2017

"Hi Susan, Yes they received the gift on Thursday as planned. They love the “cake” of goodies! They said it is filled with useful gorgeous items and Michael loves the footy. I don’t bother getting flowers anymore, these gifts are definitely the way to go. They look beautiful and have quality gifts inside. I love them!  Kind regards" Rebecca - May 2017

"Hi Susan, Thank you very much for the emails. I recently purchased 2 gifts from yourselves for 2 separate customers. They were both very appreciative. Thank you for your prompt service and fast delivery. Kind Regards" Kyle - May 2017

"Thank you Cathie. Michelle absolutely loved the baby gift saying it was like the "tardis" with so much inside and such good quality items. Very impressed with it and extremely happy with the professionalism of your company. Will be using you again. Kind regards" Kathy - May 2017

"Hi Susan, We all loved the gift. It was unique and presented beautifully.  The new parents were very impressed with the quality of the items and the creative way they were displayed.  I will recommend you to my relatives, friends and colleagues. I really appreciated the immediate call when you realised I didn't write a message. I'm currently spending time in hospital with my husband...and I didn't have time to personally go shopping. I searched many websites and yours stood out. I was so happy when I saw the actual item. Your prices were great and delivery was prompt. Well done to you and your team. I wish you all the best with this fantastic online business. Kind regards" Linda - February 2017 

"Hello, I would just like to give some feedback on the Nappy Cake gift I purchased for my son and his partner.  I would like to say thank you for the fantastic service which was amazingly fast for interstate delivery.  They were very happy as was I with the gift.  I will certainly be recommending you to others.  Again thank you for making such a great gift idea available. Regards" Pauline - August 2016 

"Hi there, I just wanted to say thank you for the “My Mum & Bub cake” that you sent on our behalf last week. The Mum called us this morning and was very excited, happy and surprised with the beautiful gift.  She said it was just too lovely to open it up and wanted to show it off to everyone first. So thank you for the very prompt and reliable service.  We would happily purchase a gift from you again and would recommend you to anyone else looking for a beautiful baby gift." Michelle - March 2016 

"Hi Cathie, Thank you for your follow up email, the parents absolutely loved the gift!
I also must say I love your website and I think everything is so well priced. I have been sending gifts to new parents in my job for a long time on behalf of our company and this is the first time I have come across a company that has beautiful practical gifts that are so well priced and presented. Thank you for providing a great service, we will definitely be using you again in the future. Kind regards" Kelly - March 2016


"Hi Cathie, The parents absolutely loved the gift box. They, and everyone else at the baby shower, thought the whole package was amazing. The little personalised touches tied it all in perfectly. Thank you so much for providing such a great service. As a group of 23 year old males who had little experience with the likes of baby showers, we couldn't be happier with the results. I won't being hesitating to recommend you're company to all my family and friends in the future." Aaron - November 2015
 

"Hi Cathie, Just spoke to Nick's dad and he said it was a lovely gift and they loved the box with their little girls name on it.   Also said that the items were of lovely quality.  They were rapt with it. I am glad that I have found you on the internet and I will definitely consider using you again. Regards" Nadia - September 2015 

"Hi Cathie, Many thanks for seamlessly organising this. We have used baby gift box on many occasions and will continue to do so as you provide such great customer service!
Kind regards" Alison - August 2015
 

"Thanks Cathie! Confirmed with my friend that she has received the gift and she liked it very much. The gift was presented to her as shown on the website and she felt very happy to see such a nice "cake". Appreciate your help with this! Best Regards" Lydia - August 2015

 
"Hi Angela, I just would like to thank you for delivering the gift for our precious niece so promptly. Her parents absolutely loved the gift! - it was nicely wrapped as well! :) I saw photos and it looked beautiful! THANK YOU again so much, I will definitely be ordering from you in the near future. Have a lovely day! :) Kind Regards" Melaneea - July 2015
 
"Thank you Baby Gift Box….My First Teddy Bear Cake was truly beautiful...proud new parents...were over the moon when they received their gift. The gift was beautifully presented and they were just astounded. May I also compliment the lovely sales lady on the phone who took my order, unfortunately I cannot remember her name. She was very professional and with a lovely personality…thank you! Thank you once again and I will certainly use Baby Gift Box when the occasion arises." Vittoria - July 2015

 

"Hi Susan, Thank you for your very efficient service both online and over the phone when I contacted you to say I had made an error before finalising the sale. I will be using Baby Gift Box again and thank you for making my experience a 'Wow' moment. Kind Regards" Leanne - June 2015


"Hi, Gift was delivered and the new parents loved it.  They sent a picture of the box and gift and it looked lovely. Thanks also for being so proactive around where to deliver the gift.  Sometimes when we order things on line, you don’t feel like there is a person on the other end collecting and dispatching your order….with Baby gift box, I definitely new there was a person handling and taking care of my order.  Will definitely use you guys again! Kind regards" Tracy - May 2015 

"My husband & I away overseas at the moment & I wanted to send something other than flowers. I am very pleased I found your website - My son sent me photos of the way the presents were wrapped & I think they looked fabulous. My son & wife said they thought everything was beautiful - thank you so much for presenting the gifts in such a personal way. I will definitely recommend your service. Kindest regards" Lynne - May 2015 

"Hi Team, Thanks so much. The gift was very well received and my friend said " it was such a wonderful surprise - it made my day". Ordering process was very straightforward and there was a great selection of products. Kind regards" Naomi - March 2015

"Hi Angela, I just wanted to confirm that the new parents received their gift yesterday. They loved it thought it was awesome and sent us a picture too. I was very pleased to see it was exactly what I had ordered, no surprises. Your website offers lots of options and I’m glad I found it; I will certainly be buying from you again. Thank you! Kind regards" Arlene - February 2015 

"Thank you for confirming. They were very happy with their gifts. Thank you for the prompt service and follow up. I received one of those personalised boxes when I had my baby a few months back and thought it was such a beautifully presented gift. We will be back and we will be spreading the word!" Lia - January 2015 

"Thank you so much for the note. We heard from Lorna and Rudy yesterday that the gift box had arrived and they were, and are we, delighted with it. They've sent pictures to us too so we we're equally pleased with the whole thing. Ordering was easy, delivery was efficient, the Baby Gift Box was excellent quality and beautifully presented and your customer service has been wonderful. Thank you again! Kind Regards" Mark - September 2014 

"Hi Angela, Danielle absolutely adored the gift (and so did I!). The outfit was gorgeous.The box, well  that was outstanding! You never let me down, I have purchased several times and every time the gifts have been wonderful. Thank you so much!!Till next time!" Maria - August 2014 

"Oh my goodness, what fabulous service! Thanks so much for all your efforts to make sure Karyn and Ken received our gift. It's certainly a focus of our business and it's reassuring to know there are other business who also place such an importance on their customers.I haven't heard back from Karyn and Ken yet but I'm sure they will be impressed with the gift.Thank you again, we will certainly be using your service again. Kind Regards, Karen" Karen - March 2013

"They have just called me this morning to say how wonderful it was. Thanks for the updates through the delivery process too! Best Regards John Green" John - March 2013

"Thank you so much for your assistance, it has been invaluable!!! I would recommend your company so highly due to your exceptional customer service. I have purchased gifts previously and have been so impressed with the high quality of your products and the gorgeous way in which they were wrapped. I can't wait for more people to have babies so that I can again utilise your service. Thank you" Narelle - January 2013
 

"Good Morning! We have just received the Baby Box we ordered last Friday ... from the Team at Kings Apparel and would like to say that we are absolutely delighted with the gift. The box looks absolutely gorgeous and exactly how it is pictured on your website! Delivery time was prompt and efficient.  Packaging secure and of very high standard. We will definitely recommend your services and have no hesitation in reordering from you again. Once again, thank you for a very professional service!  Kind Regards,Josephine Williams" Josephine -  2012

"Thank you so much for such an original and well received gift. The baby box was unique and very professionally put together will quality products. It was great to be the first to send a gift with the new babies name embossed on the box - a magnificent touch. The service and assistance from Karen was outstanding and I will definitely recommend your service to friends and be a repeat customer myself. Thanks again " Kieran - February 2012

"Yes they received it & loved it! We couldn't believe how super super quick it got there! I was expecting at least a week - not 2 days!!!! That is extremely rare up in our area. I just now hope my work organises me a hamper as i'm due in 10 weeks! I might have to drop some big hints!! :-) Thanks again" Erin - February 2012

"Hi Karen, Thanks so much for the update on my recent order.  I was really impressed by your professional service i.e. delivery secure, customer follow up etc.  I would definitely recommend your service to any other PAs in my organisation. Thanks & regards," Cathy - February 2012

"Baby Gift hamper was received by Cathy & Alex  - they both loved it and it's so practical!!! I actually received once as a gift (3 tier cake) myself 6 and a half months ago for my little girl and LOVED IT! These gift hampers are so impressive that I don't bother shopping for new parents, they are beautiful, practical and have huge WOW factor! Getting them delivered is easy,  I am not bombarding the new parents (especially if it's a first bub) as they need the time & space to adjust to their new little bundle - yet acknowledging the arrival of their little one and thinking of them! Lindy R - February 2012

"Your company has by far been my best pick on a Google search especially in customer service as well as the quality and presentation of your products. Thanks again for a wonderful experience you just make it so easy!! Kind regards, Jennifer" Jennifer -  September 2011

"Thank you for your email confirming delivery of a baby gift box to Rani and Linh. I am pleased to advise that the gift was received on Monday. Rani called me on Monday and advised that the gift box was delicate and elegant. This is the second box we have ordered from you and the feedback from the first was exactly the same. IMAC prides itself in being a boutique company who presents itself with class and elegance. Your baby gift box certainly upheld this image for IMAC. So thank you to you and your staff. Kind regards" Irene - June 2011 

"Dear Cathie, Thank you for your email confirming delivery of a baby gift box to Rani and Linh. I am pleased to advise that the gift was received on Monday. Rani called me on Monday and advised that the gift box was delicate and elegant. This is the second box we have ordered from you and the feedback from the first was exactly the same. IMAC prides itself in being a boutique company who presents itself with class and elegance. Your baby gift box certainly upheld this image for IMAC. So thank you to you and your staff. Kind regards" Irene - June 2011 

"Hi Cathie, I cannot thank you enough for all the hard work you have done in putting together my brother's gift hamper! I just got off the phone to him and he told me he was amazed with the presentation of the gift, couldn't believe the outstanding attention to detail that went into the hamper, especially the name tags. Great job! I am very pleased to have purchased this hamper from your company, and will definitely do so again when the next lot of kids arrive :) Also very impressed with the complimentary gift certificate! Thank you so much, that is very generous of you and I appreciate it very much so. An excellent purchasing experience, exceptional service, and an unbelievable same day delivery! - Amazing! Thank you again Cathie! All the best for the rest of the year, Sincerely,"  P.Christopher - February 2011

"Hi Cathie, Thank you so much for your assistance, it has been invaluable!!! I would recommend your company so highly due to your exceptional customer service. I have purchased gifts previously and have been so impressed with the high quality of your products and the gorgeous way in which they were wrapped. I can't wait for more people to have babies so that I can again utilise your service. Thank you" Narelle - December 2010